Hello Kleros Team and Community,
My name is Dokyung (D.K.) Kim, and I would like to propose the introduction of a human mediator role within the Kleros decentralized justice ecosystem — expanding on the ideas explored in Mediation Bridge and Harmony Bot projects.
As an international mediator/arbitrator and recent graduate of the Coursera program “Legal Tech and the Digital Transformation of Law” (taught by Federico Ast, Ph.D., Universidad Austral), I believe Kleros is uniquely positioned to pioneer a hybrid ADR model that combines AI-assisted mediation with human-guided negotiation and settlement processes.
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Background and Motivation
While Kleros’ juror-based system has redefined decentralized arbitration, many disputes could be resolved more efficiently at an earlier stage through structured mediation.
A human + AI hybrid mediation layer could filter and resolve a significant portion of cases, improve procedural fairness, and enhance trust among users.
This layer could operate transparently under Kleros’ governance and tokenomics principles while maintaining GDPR and ethical integrity.
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Proposed Structure
1. Pre-Arbitration Mediation Phase
• Parties can opt for a short mediation process before juror selection.
• Certified Kleros Mediators (human or hybrid-AI) facilitate dialogue via secure, auditable channels.
2. Escalation Path
• If no settlement is reached, the dispute automatically proceeds to juror adjudication.
3. Incentive Design
• Mediators compensated through token-based micro-fees.
• Reputation and neutrality evaluated through post-case feedback and periodic audits.
4. Credentialing System
• Mediators vetted for professional qualifications, ethics, and neutrality.
• Integration with on-chain verifiable certificates or reputation NFTs.
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About Me (Summary)
• International Mediator / Arbitrator — WIPO, SIMC, KCAB International, SCCA
• Former Head of Legal, Macquarie Asset Management (Korea)
• IMI-Certified Mediator, specialist in cross-border and finance disputes
• 23 years’ experience bridging law, governance, and technology
• Recent coursework: Legal Tech and the Digital Transformation of Law (Universidad Austral via Coursera, verified here) 
LinkedIn Profile: Dokyung (D.K.) Kim - Insight Timer | LinkedIn
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Call to Action
I would like to open a working discussion on designing a “Kleros Mediation Layer” — integrating human mediators into decentralized workflows, possibly under the Harmony Bot or Mediation Bridge track.
I welcome any feedback, references, or collaborators interested in building this next-generation hybrid ADR framework.
Warm regards,
Dokyung (D.K.) Kim
dkkim@swonlaw.com
Seoul, Republic of Korea